Last updated: September 1, 2018
You must be at least 13 years old to register for an account on this site or to sign-up for our newsletter e-mails. This Site is not intended for the use of children under the age of 13. In any case, you must be either of legal age of majority in your state, country or province of residence, or an emancipated minor, or have your legal parent or guardian's consent to use this Site. You agree to enter into and to abide by and comply with these guidelines.
You may be required to provide personal information to us when ordering a product or registering for Email Updates. You will know when this information is being collected because you will be asked to complete and submit a form. We need this information to deliver products to customers, provide customer support, to administer customer accounts and/or gather marketing and shopping habits information about our customers. TKG may use this information for sales and marketing purposes. You can access, correct and update certain personal information that you have provided to us by logging in to the site with you register username and password. Once logged in click My Account on the top of the page.
We do not share any personal information of our customers with any third parties, except to internal and external service providers that we use to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you and unless you specifically authorized us to do so. These service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. From time to time, we may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, we will notify you at the email or phone number you provided us prior to the release of such information.
If you complete online surveys on any of our Web Sites, TKG may use the information collected from the online surveys to compile reports on customer satisfaction for our customers. Due to the sensitive nature of research data, any information that is collected is treated with the utmost confidentiality. TKG will not sell any personal information gathered from individual respondents.
In addition to the information we collect through our online survey, TKG may collect additional personal information. Such information may include the survey participant's name, age, address, telephone number, and email address. Participation in our surveys is always optional.
Privacy of Children on Our Web Site
We recognize the unique privacy concerns regarding children. Pursuant to United States of America's Children's online Privacy Protection Act of 1998 guidelines, we do not collect personally identifiable information on-line from children we know to be under the age of 13. If a parent or guardian is made aware that a child under the age of 13 has provided us with personally identifiable information without their consent please contact us by e-mail at firstname.lastname@example.org or calling us at 1-844-33-7326 and we will remove the information about the individual from our marketing database. Should you prefer to communicate with us through regular mail, write to us at The Kersheh Group Customer Services, 550 Rue Deslauriers, Montreal, Quebec H4N 1V8 Canada. Please be sure to include your full name and the relevant information you wish us to remove. It may take up to 2 weeks to process your postal mail request, during which period the information will remain available.
TKG makes commercially reasonable efforts to ensure that personal information collected from you is protected against loss and unauthorized access. TKG uses industry standard security techniques on our Web Sites to help protect against the loss, misuse or modification of information that you have provided. Our transactional Web Sites use secure sockets layer (SSL) encryption for securing communications and transactions across the Internet. The SSL protocol uses digital certificates to create and secure confidential communications "pip" between the purchaser and our web entity. Data transmitted over an SSL connection cannot be tampered with or forged without the two parties becoming immediately aware of the tampering. While we implement the above security measures, you should be aware that 100% security is not possible and TKG disclaims any liability should an unauthorized breach occur.
Choice of Law; Jurisdiction. These Policies and Terms and Conditions supersede any other agreement between you and TKG, and/or its affiliates and subsidiaries to the extent necessary to resolve any inconsistency or ambiguity between them. These Policies and Terms and Conditions will be governed by and construed in accordance with the laws of the Province of Quebec, without giving effect to any principles of conflicts of laws. Any action seeking legal or equitable relief arising out of or relating to the Web Sites will be brought only in the courts of the Judicial District of Montreal, Province of Quebec, Canada. A printed version of these Policies and Terms and Conditions will be admissible in judicial and administrative proceedings based upon or relating to these Policies and Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form, provided that the date on which these Policies and Terms and Conditions were printed is embedded in the printed document. The parties have requested that these Policies and Terms and Conditions be drawn up in English.
Termination. You or we may suspend or terminate your account or your use of the Web Sites at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of the Web Sites at any time without notice.
Additional Assistance. If you do not understand any of the foregoing Policies and Terms and Conditions or if you have any questions or comments, we invite you to contact our Customer Service Department by e-mail at email@example.com or calling us at 1-844-333-7326.